Return Policy
Order FAQ Return Policy I NEED TO CHANGE MY ORDER
Due to the speed of processing we are unable to cancel or amend an order in any way once submitted.
MY ORDER IS LOST OR MISSING
Couriers will frequently stash or leave the shipment with a present party (Such as a property office) to prevent theft. We encourage looking around for the order and if still not located please contact our Support team at support@bulletproofnaturals.com for assistance.
I NEED A REPLACEMENT
We re happy to assist, please contact our Support team at support@bulletproofnaturals.com with your order details.
WHY ISN'T MY DISCOUNT/COUPON CODE WORKING?
Our coupons are designed for one-time use, and exclude the following unless otherwise noted;
- Existing discounts
- Subscription orders
If your coupon code is not working on products not listed above, please contact our Support team at support@bulletproofnaturals.com
WHAT IS YOUR RETURN POLICY?
Products purchased from BulletproofNaturals.com are eligible for return within the first 30 days of receipt. To process a return we require authorization. Please contact our Support team at support@bulletproofnaturals.com with your order details before sending any return.
- If you send a return without authorization, we will not know of the return and no action will be processed automatically.
I NEED HELP WITH MY SUBSCRIPTION.
Please contact our Support team at support@bulletproofnaturals.com and one of our team members will assist with any changes.
WHERE CAN I APPLY MY DISCOUNT CODE?
Our Discount Code field is located below the contact info summary during the final page of checkout.
If you are still unable to locate it, please contact our Support team at support@bulletproofnaturals.com
I CAN'T LOG INTO MY ACCOUNT
You are able to request a password reset request for your account in your profile. If you have been unsuccessful in resetting your password, please contact our Support team at support@bulletproofnaturals.com